Getting your Qilavo Comfort+ shoes to your little one is our top priority. Here is what you can expect when you order with us.
Processing Time
We know you are excited to get your order!
We process all orders within 1 - 2 business days.
Once your order is packed and ready to go, you will receive an email confirmation with your tracking number.
Shipping Estimates
We offer reliable standard shipping to ensure your package arrives safely.
Standard Shipping:5 - 8 Business Days
Note: Shipping times are estimates and start from the date of dispatch, not the date of your order.
Tracking Your Order
As soon as your order ships, we will send you a tracking link directly to your email.
Please allow up to 24-48 hours for the tracking link to update after you receive it.
Didn't get an email? Check your spam folder or email us at hello@qilavo.com.
Our "Peace of Mind" Promise
We know buying online can be stressful. That’s why every order comes with our 60-Day Money-Back Guarantee.
Worried about fit? Don't be.
Added shipping protection to your order? We've got you covered.
If you aren't completely happy with your purchase—or if anything happens to your package along the way—just reach out to us. We will process a refund or send a replacement right away, no questions asked.
Questions?
If your order is taking longer than expected or you have any questions about shipping, please don't hesitate to contact our friendly support team: Email: hello@qilavo.com
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